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Icahn School of Medicine at Mount Sinai

Please sign in with your Mount Sinai network username and most updated password. Please note passwords cannot be reset on REDCap. If you don't remember your network username password, you may be able to reset it by calling IT at 1-212-241-7091.


For any REDCap issues/questions please create a ticket using this link.

Dear REDCap users,

We wanted to alert you to an upcoming scheduled maintenance window for Mount Sinai REDCap. 

Event: Scheduled Downtime

Reason: A software update is required to apply critical security fixes for our REDCap computing environment.

Date/Timefrom 6 pm - 7 pm EDT on Tuesday, July 23


Who is Affected:  All REDCap users from Icahn School of Medicine and Mount Sinai Health System, including external collaborators, mobile app users, API users, survey participants

Impact:  REDCap will be unavailable during this maintenance window.  Unavailability is defined as:

  • Survey emails and Alerts & Notifications will be halted until the upgrade is complete.
  • Survey links will be inaccessible and will display a 'REDCap is offline'message when clicked on.
  • API activity will be halted until the upgrade is complete.
  • REDCap Mobile app users are strongly encouraged to sync any data on their devices back to their REDCap project before the upgrade begins. Although not encouraged, offline data collection may continue in the app during the upgrade, however the online sync process will not be available until the upgrade is complete.

Updates: As soon as the upgrade is complete, communication will go out confirming its completion.

Questions? Please contact REDCap support if you have any questions.

Thank you,

Scientific Computing and Data, Research Data Services


REMINDER: On July 1, 2024, per policies announced last year, we will delete REDCap projects that are:

  • Unpaid AND Research or Faculty Practice Associates (FPA) Operations projects AND over one year old


  • inactive for multiple years.

Projects to be deleted as defined above have been locked during the first months of 2024. (Note that REDCap projects being actively used in the "Hospital Operations", "Quality Improvement" and "Medical Student" categories are not being locked, they will be paid directly by MSHS.)

Locked REDCap projects are tagged with a red label of "OFFLINE" and cannot be opened by project members. Clicking on a locked REDCap project in the "My Projects" page will bring up this message: "This REDCap project is currently offline. Please return to this project at another time. We apologize for any inconvenience..."

You will have one full year after the project creation date or July 1, 2024 (whichever is later) to unlock a project before it is deleted from our system.


1. Submit basic REDCap project information and a fund number for payment, when required, at this link. (Research and Faculty Practice Associates (FPA) Operations projects require a funding number, while Medical student, hospital Quality Improvement (QI) and Hospital Operations projects will be paid directly by MSHS.)

2. Contact REDCap support and provide the project ID from step 1. and request the project be unlocked.

If you have questions, please contact us here.


Scientific Computing and Digital & Technology Partners (DTP) Online Clinic

Digital Concierge is open to ALL, join us Wednesdays online, drop in hours from 3:30-4:30 PM 

Questions about REDCap?  Register here (link to register)

REDCap Project Chargebacks and Tracking

The 2024 rate will continue to be $100/year for all projects older than 90 days.

For questions and information about REDCap Chargebacks, please visit the REDCap FAQ

For REDCap Project ID (PID) Lookup in the 2023 Chargeback and Tracking, please click here                                 

If you have any questions, please do not hesitate to contact us:

Submit questions to REDCap support

Interested in learning more about REDCap?

For information about REDCap, please visit the REDCap website.

Check our website for updates on future training sessions   

Acknowledge Scientific Computing and Data and CTSA

An acknowledgement of support from the Icahn School of Medicine at Mount Sinai and the Clinical and Translational Science Awards (CTSA) grant UL1TR004419 from the National Center for Advancing Translational Sciences is required by NIH to appear in a publication of any material, whether copyrighted or not, based on or developed with Mount Sinai-supported computing resources including REDCap:

Please use the following acknowledgement in your publications:

"This work was supported in part through the computational and data resources and staff expertise provided by ScientificComputing and Data at the Icahn School of Medicine at Mount Sinai and supported by the Clinical and Translational Science Awards (CTSA) grant UL1TR004419 from the National Center for Advancing Translational Sciences."

To associate the CTSA grant UL1TR004419 to an existing publication, please follow these instructions from the NIH (see the section "Associating Funding to your Publications").

Clinical Data Pull (CDP) is now available: Import clinical data into REDCap from Epic

The five types of Epic data currently supported: Basic demographics, Condition/Problem list, Medication lists, Vital signs, Laboratory.

User requirements: Access to Epic, Listed as key study personnel in the IRB protocol, Have a REDCap project in production.

Must submit a request to https://bit.ly/3guXoag with IRB approval and protocol documents listing the required data elements.


Cost: Custom project builds and clinical data pull costs are based on based on estimated hours of work and paid via salary support.

Scientific Computing's Development Data Policy: Scientific Computing is not responsible for and cannot restore lost development data. Please move your project from Development to Production as soon as real study data collection begins.

Please log in with your user name and password. If you are having trouble logging in, please contact Mount Sinai REDCap Support.


Welcome to REDCap!

REDCap is a secure web platform for building and managing online databases and surveys. REDCap's streamlined process for rapidly creating and designing projects offers a vast array of tools that can be tailored to virtually any data collection strategy.

REDCap provides automated export procedures for seamless data downloads to Excel and common statistical packages (SPSS, SAS, Stata, R), as well as a built-in project calendar, a scheduling module, ad hoc reporting tools, and advanced features, such as branching logic, file uploading, and calculated fields.

Learn more about REDCap by watching a brief summary video (4 min). If you would like to view other quick video tutorials of REDCap in action and an overview of its features, please see the Training Resources page.

NOTICE: If you are collecting data for the purposes of human subjects research, review and approval of the project is required by your Institutional Review Board.

If you require assistance or have any questions about REDCap, please contact Mount Sinai REDCap Support.

Scientific Computing's Development Data Policy

Scientific Computing's Development Data Policy: Scientific Computing is not responsible for and cannot restore lost development data. Please move your project from Development to Production as soon as real study data collection begins.


REDCap Features

Build online surveys and databases quickly and securely in your browser - Create and design your project using a secure login from any device. No extra software required. Access from anywhere, at any time.

Fast and flexible - Go from project creation to starting data collection in less than one day. Customizations and changes are possible any time, even after data collection has begun.

Advanced instrument design features - Auto-validation, calculated fields, file uploading, branching/skip logic, and survey stop actions.

Diverse and flexible survey distribution options - Use a list of email addresses or phone numbers for your survey respondents and automatically contact them with personalized messages, and track who has responded. Or create a simple link for an anonymous survey for mass email mailings, to post on a website, or print on a flyer.

Data quality - Use field validation, branching/skip logic, and Missing Data Codes to improve and protect data quality during data entry. Open data queries to automatically identify and resolve discrepancies and other issues real-time.

Custom reporting - Create custom searches for generating reports to view aggregate data. Identify trends with built-in basic statistics and charts.

Export data to common analysis packages - Export your data as a PDF or as CSV data for easy analysis in SAS, Stata, R, SPSS, or Microsoft Excel.

Secure file storage and sharing - Upload and share any type of file with anyone in the world through the File Repository feature or Send-It tool. Also works with exports and other built-in file uploading features.

Data-based triggers and alerts - Send real-time alerts and notifications to your team or other stakeholders via email, text, or phone based on certain data being entered or specific questions having a particular answer.

Connect to other resources - Use built-in features (API) to move data to/from your project. Build your own custom software development features to connect your project to other systems.